Browse by Tags

• Hype Cycle

  While researching web service best practices I came across Gartner’s Hype Cycle and was immediately impressed with its simplicity and clarity. It summed up in a simple graph the wild technological rollercoaster ride I’ve (and probably you too) have been... Posted Oct 29 2006, 07:41 PM by sroycraft with | with 1 comment(s) Filed under: Architecture

• Office Depot Deals and Queuing Theory

  At the crack of dawn on black Friday I went to Office Depot to pickup a deeply discounted HP computer system. I got in line at the “technology” counter and waited and waited and waited. Finally it was my turn to find out that I was in the wrong line. Luckily, the smiling informative face turned out to be the store manager. He walked me over to the proper line that was now snaked around the display shelves in a very odd shape*. He must have taken pity on me because he then walked me over to another terminal and proceeded to enter the order himself. It turns out they don’t actually carry the computer in the store but rather it has to be custom-built by HP. He made sure I had all the rebate forms (at least 10) and then we went over to the copy center counter where another very helpful person rang me up. Other than initially getting into the wrong line I had a pleasant shopping experience. Unfortunately that didn’t last…... Posted Dec 12 2005, 10:06 PM by dbottjer with | with no comments Filed under: Architecture